I agree here as well. There are multiple states our composer can be in and we definitely shouldn’t show the “Create New Personal Message” option when the composer is in the reply state or editing state which led to this report. However, when the composer is in the create new topic state, the “Create New Personal Message” definitely makes sense and does not seem out of place.
I don’t think removing the option completely is the right way to go here, the state of the composer needs to be considered.
In this case, I’ll suggest removing the option only when sidebar is properly introduced. I feel like we don’t need to make creating a PM harder for everyone on tests-passed while sidebar is being worked on. There is no need to rush to remove the option and in turn making it much harder for everyone to create a private message.
I see the challenge here. But it doesn’t negate the fact that in a perfect world if you didn’t have to consider other things, a:
“Quote in New PM” OR
“Link to Post in New PM”
is a genuinely useful function that will be used by some regularly. I suspect some people currently don’t even realise they will miss it until it’s gone.
If it’s too difficult to maintain within the way drafts and category topic templates work then ok but that’s unfortunate. It would be nice to work out the additional measures necessary to make drafts and topic templates work here:
If doing this never populate with a Topic Template
If doing this use special class of draft specifically for this action if initiated prior or otherwise just create fresh PM include the link to post OR doing this never use a draft? Yes how about never invoking a draft here whilst leaving any normal reply draft intact. Or is that not going to work in the current architecture?
(Not sure why it was doing 1 as reply in first place btw)
But I don’t want to link to OP. I want to link to a specific Post.
So I’m replying to that Post then choosing to PM to third party
Hitting the Post authors Card (let alone any other) then hitting PM button is not perfect option as :
I have to deliberately delete the author first (forgetting to is potentially “dangerous”)
More importantly, it is about the discrete decision I’m making AFTER I hit Reply. It is at this point I’m potentially changing my mind slightly and deciding to PM instead of Replying publicly. The current functionality gave me that luxury. Without it I have to back out of what I’m doing and go a completely different route and then I’m undoing some of my progress (I’ve already chosen which post to reference) The ability to switch track at this point was genuinely useful and efficient. Of course it could be my intention to reply as PM all along.
A whisper is close but wouldn’t be as good either:
That assumes the intended audience is all staff which can’t be assumed
Whoever came up with this functionality in the first place did have insight into the genuinely useful workflow. Is the inventor still about?