Vorschlag für Beiträge, die durch Community-Meldungen versteckt wurden

Beitragen UX
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Finden noch andere, dass die folgenden Änderungen für das Flaggen-System von Beiträgen sinnvoll sind?

Wenn ein Beitrag flaggt wird und versteckt wird – dann wird er wie bisher versteckt und zusätzlich in der Moderations-Überprüfungs-Warteschlange angezeigt, ebenfalls genau wie bisher. Von dort aus kann ein Moderator den Beitrag bearbeiten. Derzeit sind dies die Optionen:

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Erstens wäre es gut, den Unterschied zwischen „Beitrag versteckt lassen" und „Ignorieren" deutlicher zu machen, und vielleicht auch „Löschen" in „Beitrag löschen" umzubenennen. Vielleicht wäre „Zustimmen und versteckt lassen" aussagekräftiger? (Ich gehe davon aus, dass, wenn Sie zustimmen, dies auch zur Gesamtzahl der Flaggen gegen den Beitrag/den Benutzer zählt?)

Zweitens, und das ist der Hauptgrund für diesen Vorschlag, frage ich mich, ob wir eine Option benötigen, die den Beitrag vollständig aus der öffentlichen Ansicht entfernt, während dem Benutzer die Möglichkeit gegeben wird, ihn zu korrigieren (also eine Option „Komplett verstecken und Nachricht senden", über die aus dieser Ansicht heraus eine Nachricht eingegeben werden kann). Dann (und das ist der wichtige Teil) werden bearbeitete Beiträge, die nach dem Flaggen bearbeitet wurden, in eine Moderations-Warteschlange gestellt, wo ein Moderator entscheidet, ob die Bearbeitung ausreichend war, und von dort aus „Löschen rückgängig machen" wählen kann. Falls sie nicht ausreichend waren, können sie auf eine Option klicken, die den Benutzer auffordert, den Beitrag erneut zu bearbeiten. Ich denke, dies muss für alle flaggten Beiträge gelten, die versteckt bleiben, btw, nicht nur für diejenigen, die vollständig aus der öffentlichen Ansicht entfernt werden.

Ich denke, dies wird die Moderation enorm erleichtern und den Bedarf, dass wir Benutzerbeiträge selbst bearbeiten, fast vollständig beseitigen. Auf diese Weise können wir ihnen mitteilen, wie sie ihren Beitrag wiederherstellen können, und sie können selbst entscheiden, ob sie dies tun möchten.

//CC’ing @HAWK wie in unserer Diskussion hier besprochen.

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I agree that we could make it more clear by changing to Ignore Flag.

I’d be keen to see whether there are others that would also benefit from your second suggestion. I don’t think we have a rule of 3 here yet.

I haven’t ever edited a post myself as a moderator – there is some onus on the masses not to click into a hidden post, but I’m kinda ok with that.

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Curiosity will almost always get the better of people :upside_down_face:

On a more serious note, one of the occasions we edit posts is to remove a personal attack/remark, and the whole reason we step in as early as possible is so that the person who it is aimed at does not see it (or has less chance of seeing it) because once they do the damage is done. Unfortunately it is the slippery slope that leads to interpersonal issues developing, which, over time can drag more and more members into it leading to bigger inter community issues.

We have been criticised for removing personal remarks in the past (and I personally stand by us doing so - there’s no need for personal attacks on a forum for civil discourse) but I would much prefer us not being put in that position to begin with, and this change would really help.

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I get what you’re saying but to play devil’s advocate (again!) – if we make it our job to run diversion by editing posts and letting the attacker remain a member, we’re enabling them, not mandating change. As my mum would say, if we allow it, we teach it.

That said, if others agree weigh in here and agree with you, I’ll concede.

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I think we have to keep in mind we’re dealing with human beings Sarah - none of us are infallible. Sometimes if somebody is having a bad day, or going through some personal issues (such as a bereavement, breakup or job loss) they might slip below their otherwise high standard.

Things can become compounded when you have someone in the midst of a debate and where it seems that ‘everyone is against them’, which can lead to them feeling bullied and snapping as a result.

On top of that, in a way we have to help people unlearn all the bad habits they have picked up from platforms like Twitter - where hostility and abuse is pretty much encouraged because that’s what keeps people flocking back to such platforms. Even with this aside, I feel we have a duty of care to our users to account for genuine misunderstandings and mishaps. In these cases I feel it’s even more important to help defuse such situations and prevent escalation in what may be an otherwise perfectly harmonious community or relationship between the users involved.

Hope this helps shed some further light - I wasn’t joking when I said discussions on this topic could get very big :relaxed:

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Maybe Ignore should be renamed Ignore Flag. A new button named Keep Hidden Pending Edit (without agreeing with the flag). That way you’re not agreeing with the flag - yet. I agree the Delete button should read Delete Post.
I had a case where a user flagged another user’s reply because she quoted her multiple times and felt as though everything she said “was being picked apart.” Of course it wasn’t the case, but the two users in question had a “cat fight” a long time ago. A slight animosity still lingers? :face_with_raised_eyebrow:
Anyway, I read and re-read each post many times and could not find anything wrong with the reply that was flagged. But before I clicked Disagree and Restore Post, I PM’d the flagger and explained that I read and re-read both posts and found nothing wrong with them. I also explained that other users have also used multiple quotes - not just from multiple user’s posts but all from one individual. They weren’t “picking their post apart”, they were responding to each thing that was said. The user finally agreed with me… reluctantly. Only after I told her I was restoring the post did I actually do it. That took care of that part of the flag problem.
The second part was the post flagged was made by a Mod! Of course she saw the flagged post. Sooo… another exchange of PMs with her. :roll_eyes: I did get (hopefully) the situation ended or at least quieted for now.
I would like to see an option to *Keep Post Hidden" without a “thumbs up” (or agree) until the problem can be worked out. Think of it as “pause button.” Now that I just typed this, it just struck me… what I did - not clicking anything - is the same as clicking pause.

Keeping a flagged post hidden until it is edited is good. If that’s what the post needs, so long as an edit comes in a timely period is fine. Having a post restored days later and having a string of posts below it (so the post would probably not be seen) isn’t much good. I actually thought about this, thinking if I don’t get a reply within 24 hours, the post is being restored without any additional exchange between me and the flagger - other than my original PM explaining my thoughts/decision on the matter.

Aside, whenever I come up with any new ideas I always remember what @codinghorror said, “Keep it simple.” Then I think whether or not what I came up with keeps things simple or just adds another layer of potential problems. I wouldn’t want Discourse to become bloated and slowed down like MS’s software. :roll_eyes: :laughing:

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