I saw threads about implementing helpscout or other customer support widgets on a discourse forum, but i was wondering if anyone knows of a similar cs chat tool that will use existing discourse topics to generate suggested answers prior to connecting you with a human? This would be on a non discours…

Support chat widget that utilizes discourse as FAQ source

NateDhaliwal (Nate Dhaliwal) November 5, 2025, 4:43am 2

Perhaps the Discourse MCP can be used to search the forum and find relevant topics?

2 Likes

Topic		Replies	Views
Chat with forum via the AI Support ai , ai-bot	5	809	August 15, 2023
Request: AI Bot Chat Threads Support (Threaded/Branched Conversations with AI) Feature ai	0	30	December 22, 2025
Support for AI Bot to Configure for a Support the community forum with latest version of Discourse Support ai	19	237	December 4, 2025
Create posts with AI Support ai	1	469	March 4, 2024
Discourse AI - AI Bot - a glimpse of capabilities General ai , ai-bot	4	1287	November 22, 2023