I saw threads about implementing helpscout or other customer support widgets on a discourse forum, but i was wondering if anyone knows of a similar cs chat tool that will use existing discourse topics to generate suggested answers prior to connecting you with a human? This would be on a non discours…

Support chat widget that utilizes discourse as FAQ source

NateDhaliwal (Nate Dhaliwal) November 5, 2025, 4:43am 2

Perhaps the Discourse MCP can be used to search the forum and find relevant topics?

1 Like

Topic		Replies	Views
Chat with forum via the AI Support ai , ai-bot	5	797	August 15, 2023
Create posts with AI Support ai	1	457	March 4, 2024
Discourse AI - AI Bot - a glimpse of capabilities General ai , ai-bot	4	1273	November 22, 2023
Enhance or create a different AI bot to help Discourse developers Feature ai , ai-bot	0	327	August 20, 2023
[Ai Bot] Add user token tracking, custom AI personas, max context posts, document loading, custom API URLs, and localized chat titles Feature ai-bot , ai	2	480	March 22, 2024