I saw threads about implementing helpscout or other customer support widgets on a discourse forum, but i was wondering if anyone knows of a similar cs chat tool that will use existing discourse topics to generate suggested answers prior to connecting you with a human? This would be on a non discours…

Support chat widget that utilizes discourse as FAQ source

NateDhaliwal (Nate Dhaliwal) November 5, 2025, 4:43am 2

Perhaps the Discourse MCP can be used to search the forum and find relevant topics?

2 Likes

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