Problèmes de ticket de support

This text isn’t off topic for this post, I was just restating point 3 from the original post. If you think it would be better asked in a new topic that’s fine, I was just trying not to litter.

This is kind of an important point as for some reason, when one of our clients responds to topics, instead of making a new post, it makes a whole new topic that I cannot merge.

You’re right, I was reading ‘envelope’ but braining ‘edit’. Yes, when I look at the text in the envelope it’s all there. So why is this happening, and how do I fix it in the future?