The mentions Function is invalid

I can’t get notification when someone @ me in the post…

The post-related configuration is like:


Does anyone know what the reason

Hi!

Yes, our forum, forum.creative.gimkit.com, are also having issues. I have labeled some below.

  • Mentions (@) do not work.

  • The only working notifications are likes and solutions that I know of.

  • New topics do not have frequent posters next to them.


A moderator shared this screenshot. This is a self-hosted forum on version 3.4.0.beta4-dev. It is missing the current version at the top, with an error at the bottom.


As a leader, topic timers do not work. A solution was marked in the topic below, with a topic timer, yet it doesn’t close. I’ve tried changing the timer, but only met with the same result.

Quotes also do not notify and neither do flags or messages. This issue isn’t repeated on any other forum I’m a member of.

What plugins are you using? If you can try disabling plugins to see if it solves the issue.

Thank you everyone

After I restarted the app service, the message notification function was restored. The phenomenon was that I had not received in the past 10 days.
image

I guess that a service was malfunctioning, resulting in the inability to consume notification messages normally.


Does anyone know which service it is? Which log file is in the background? In this way, if there are similar problems in the future, I can quickly check the cause.

As admin, if you go to your.discourse.url/logs, do you see any errors?