In a support thread titled “Triggering an email notification with a group @mention not working,” yvonnebrill reports that editing a post to add a group @mention did not trigger email notifications to group members, despite seeing the confirmation prompt. codinghorror asks if the mention was added post-publication, and yvonnebrill confirms it was added via edit. codinghorror suggests bugs may exist when non-authors edit posts and recommends the original author repost. After yvonnebrill tries reposting with no success, fefrei and sam identify the root cause: the site setting max users notified per group mention, which defaults to 100 — insufficient for a 500+ member group. codinghorror questions whether notifications are silently abandoned when the limit is hit, calling the behavior unintuitive and lacking user feedback. sam proposes converting the limit into a post validation to prevent saving if exceeded. codinghorror urges action, citing recurring support issues due to the lack of feedback. sam implements a warning message to alert users when the limit is reached, with a note to improve the copy. The fix is documented in a GitHub commit.
I just tried to edit another user’s post an @mention a group to send out a notification to the users in the group about the post but I don’t think it worked - any idea why not?
The user that I edited is a group member (and group owner) so he should have enough authority to trigger the email notification that comes from @mentioning the group. When I edited the post and typed in the @mention I saw the ‘You’re about to notify X users, are you sure?’ flag and closed it.
Can’t figure out what I’ve done wrong? I don’t really want to keep going back in and retrying it as the group has 500+ members and I don’t want to send out multiple notifications about the same thing
I do know that there are definitely some bugs with mentions when someone else other than the author is editing. I would try having the original author repost.
For example, when I edit someone’s post I have sometimes gotten notifications to myself when that post originally quoted me..
Hmm just tried deleting old post and creating new one with a new @mention and looks like it hasn’t worked again. Keen to hear any other ideas that might work to set that trigger off!
@yvonnebrill super likely this is due to max users notified per group mention per @fefrei
Try bumping that number up, but be warned, allowing notifications to enormous amounts of people can cause a lot of email and notification flooding, be very careful here.
