Trouble enabling https for hosted instance

(Sam Watson) #1

Hey there! We’re relatively new to discourse and my boss has given me the task of enabling https for Discourse. I turned on “use https” but I didn’t have much success… nothing seemed to change and I reach this error page when trying to access our forum using https:

Any help would be greatly appreciated. Thank you! :smiley:

(Neil Lalonde) #2

The checkbox did warn you that you need to have an SSL cert installed and working before turning it on. I guess you skipped that part? :slight_smile:

(Sam Watson) #3

I did see that, but I wasn’t sure exactly how to go about doing that. Do I need a new SSL certificate just for discourse or can I use the one that we’re using for our existing domain?

The other thing I should ask is if we choose not to use https, can we redirect users who try and access https to the regular https site?

(Neil Lalonde) #4

Oh I see that you’re one of our hosted customers. In that case you can go to your admin dashboard (/admin) and there’s a button to request SSL be installed for you.

(Jeff Atwood) #5