Troubleshooting

where do I start to troubleshoot login issues? I’m getting to the login screen and then when I click login this error message pops up, but I’ve cleaned the cookies, tried an icognito window, unchecked WP SSO login:

This page isn’t working

forum.knittingtoday.com redirected you too many times.

* Try clearing your cookies

ERR_TOO_MANY_REDIRECTS

Did you make any changes to your website or your forum before this started happening?

You can bypass SSO login for your forum by going to forum.yourdomain.com/users/admin-login. Use your actual domain instead of forum.yourdomain.com. This will let you login to the forum and fix any settings that may have recently been changed.

Excellent. That worked to get me in. I was trying to set up the wp Discourse SSO login from knittingtoday.com instead of clubknit.knittingtoday.com But I must have messed something up.

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That makes sense. Check the ‘sso url’ setting on your forum.

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The Forum SSO URL setting is blank.

Looks like I have it set now. Thank you, @Simon_Cossar

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