I’m experiencing a problem on my community. I’m unable to “delete all posts” of certain users. From what I can tell it’s only happening to older accounts with a lot of posts. Newer accounts don’t face this problem.
I’ve checked the site settings and I’ve increased the limit on the delete all posts to 10 000.
I’m currently trying to delete a user with about 900 posts. The user does not want to be anonymized and is threatening legal action if the account and posts are not removed. I press the delete all button and then I get this message after about a minute:
I see this in my browser console, 502 on the post:
I’ve looked at the logs on my server, and I see this appear after I try to delete:
TypeError: undefined is not an object (evaluating ‘s.users’)
Window Location: https://myserver/t/topic/64828/2502
Is there anywhere I can look to find the source of the problem? Logs?