Hello We have simply clicked the admin upgrade button. Did not expect this: Oops The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience. Detailed information about the error was logged, and an automatic notification generated. We'll take…

Are you still able to access /logs on your forum? That is where the notification went. The last two questions can only be answered after you have looked at it.

Nothing worked anymore unfortunately. So we had to re-instantiate a backup server side, and now we are a bit wary of updating again. Is there any way to update in safe mode ? I can hardly believe that every time the software updates we would have to run a risk of total downtime.

[immagine] Beda: that every time the software updates we would have to run a risk of total downtime That is a real risk with every app, including Discourse. That’s why big guys are using a stage server and we smaller fishes are doing backups (site AND database) before every update, but at lea…

Hello and welcome @smileBeda :slightly_smiling_face: Could you give us some more detail about your set up? For instance, what version you’re running, whether it’s a standard install , and if you have any plugins (official or third-party). Normally upgrades go very smoothly, though taking a backup o…

We are running 2.9.0.beta8 The update it asks us to do is docker_manager 45986ad4 ( Comparing 45986ad40ec642ea617a083aecc75e0078878fb7...90a8a6c6cae0bba01de7fdf340da1ab878bff913 · discourse/docker_manager · GitHub ) It is a standard install from docker, however we run a couple plugins (but nothing u…

[immagine] Beda: It is a standard install from docker, however we run a couple plugins (but nothing unusual, really. No custom code so far) Can you paste your app.yml file here? It will make it easier to see what was and what is.

There are also some good pointers on how to manually update from the server in this topic: [immagine] Manually update Discourse and Docker image to latest Self-Hosting If you self-host Discourse, you occasionally need to run a manual update via the command line to get the…

Did you do a ./launcher rebuild app Or did you upgrade from the web interface? The full rebuild is sometimes required. The logs you’re looking for are in /var/discourse/shared/log/rails/production.log (if I typed it right on my phone)

[immagine] Jay Pfaffman: /var/discourse/shared/log/rails/production.log (if I typed it right on my phone) close enough :grin: /var/discourse/shared/standalone/log/rails/production.log and maybe /var/discourse/shared/standalone/log/rails/production_errors.log

[immagine] Beda: however we run a couple plugins Could you please elaborate on this? Which plugins?

L'aggiornamento da 2.9.0.beta8 ha interrotto il sito, irrecuperabile

Supporto Installazione

Benjamin_D (Benjamin Decotte) 31 Agosto 2022, 12:03pm 11

abbastanza vicino
/var/discourse/shared/standalone/log/rails/production.log
e forse
/var/discourse/shared/standalone/log/rails/production_errors.log

The software powering this discussion forum encountered an unexpected problem discourse

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Site down after UI update Self-hosting	8	371	Maggio 18, 2024
An upgrade knocked my site offline; how long until it's restored? Self-hosting	16	352	Agosto 9, 2025
Update Discourse Error Self-hosting	4	275	Maggio 14, 2024
Update error, website unavailable, possibly plugin related? Self-hosting	3	1335	Aprile 9, 2024
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L'aggiornamento da 2.9.0.beta8 ha interrotto il sito, irrecuperabile

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