I have a user on our hosted solution who has reported not being able to change their username. They have provided a screenshot and there is no edit icon next to their existing username.
Additionally, they have option to delete their account, although I think this may be because they have made posts?
Things we have tried;
- I have tried elevating their permissions from basic user to member to regular, this made no difference.
- They created a new github account and a new Discourse account, this worked as expected and a delete option was available.
- I have tried deactivating the existing account with the issue, with them then re-activating it via the email, this made no difference.
The user is using github authentication. I can provide you with their details if required. We did have a similar issue once before regarding a Twitter user, I think one of you team had a little nose around in the database and cured something… not sure if it’s the same issue though, just feels a bit like it.
Any help would be really appreciated, kind regards