I am a member at another popular Forum that uses Discourse. I am not the Admin or staff over there.
I must appreciate Discoure, it is a wonderful tech for many platforms.
It has been many months and my Trust Level is still stuck at 0 even though I was/am pretty active and have received the badge notification in the messages.
The Admin insisted on me being frequent there, but for some reason the system thinks that i am a basic user. I cannot do a lot of things, all the restrictions of a new user apply
What can I tell the Admin there that maybe a task or something has not updated correctly because of which the system thinks i’m L1 but still operating as a L0 user.
I am a new user here, so i will be able to post only one image and i’ll try and put all snaps in one image.
Other users typically get their Basic badge in 1 or 2 days. Also, I was never demoted in any way etc.
Its just that i rec’d the notifications but i’m still a new user.
Its frustrating when i can’t reply more than thrice in a thread or post some valid url’s etc and somehow managed for so long but the Reputation or trust level doesn’t seem to change.
Can Admins/Experts here explain if this could have happened for any reason and possible ways for me to tell the Admin there describing this case so they may manually change or take action so that i’m back in the normal cycle.
For me there is no such field but shows up for other members.
Regarding your point: It takes time to update.
I didn’t understand.
I joined a year ago, it’s been 11 months since i got the “Basic” promotion but there is no trust level and all the restrictions of a new user still apply.
Yes, I have. And the requirements are pretty simple.
It is default Discourse levels as far as i was told.
The other users generally get into basic within a few days after reading certain number of posts and hours of read time.
Could you please try what @ondrej’s proposed and see if the TL section appears? The TL can be manually changed, meaning that the owners could have demoted you. When TL0 user (New user), the TL section does not appear in the profile information. What you can also do is ask that community if anyone had encountered this issue in the past.
For some reason, the account stayed at TL 0 and had to be manually promoted as suggested in post #4 by @ondrej .
Now the account is a “Basic User”.
In realtĂ , lo stesso problema si sta verificando anche per me su un forum che abbiamo appena configurato. Siamo ancora in modalitĂ bootstrap, ma gli utenti continuano a rimanere bloccati al livello di fiducia 0.
Sono un amministratore lì, quindi oggi ho aggiornato manualmente i nuovi utenti. Per provare a riprodurre questo problema, ho creato un nuovo utente e ho seguito la procedura di configurazione dell’account. Anche dopo aver spuntato tutte le caselle per il TL1 (nonostante la modalità Bootstrap), non sono stato promosso. Ho comunque ricevuto l’email di conferma, come ha pubblicato @ondrej sopra.
Nelle impostazioni del gruppo, avevo lasciato il livello di fiducia concesso su Nessuno, sperando che venisse impostato automaticamente ai livelli di fiducia standard configurati dalle impostazioni di sistema.