This morning I’ve discovered that in the past 2 weeks we have burned through over 5000 email credits because barely ~60 users of our ~1000 active ones have activated email notifications. I’ve disabled email from the admin settings with retroactive action for everyone and added a CSS to hide the ema…

Just in case anyone needs this. I don’t know anything about ruby and seems that old topics in this forum are outdated. Currently, the psql query to properly reset those option for every single user is: UPDATE user_options SET email_messages_level = 2, email_level = 2, email_previous_replies = 2;

[imagen] Crius: I impersonated the user to be sure there wasn’t some issue and enabled the visibility for the setting again to verify and, indeed, the settings have not being changed despite the options in admin panel telling me they would. When applying the changes historically it would only…

[imagen] Crius: the psql query to properly reset those option for every single user is Here’s the rails way: UserOption.all.update_all(email_messages_level: 2, email_level: 2, email_previous_replies: 2)

Los usuarios reciben correos electrónicos incluso cuando todo está configurado para no enviar notificaciones por correo electrónico

Soporte del producto

Tema		Respuestas	Vistas
Make the 'change default historically' text clearer UX	9	830	8 Junio 2023
How to set all users notifying email preferences to none? Product Support	7	883	13 Febrero 2020
User Email preferences being overriden Product Support	20	2947	29 Junio 2022
Members not receiving emails from Watched category Product Support	13	513	12 Noviembre 2024
How do I disable outgoing email partially? Self-hosting	25	2825	12 Diciembre 2020

Los usuarios reciben correos electrónicos incluso cuando todo está configurado para no enviar notificaciones por correo electrónico

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