Users blocked from using Discourse on their work systems

I’ve really struggled with generating use for our forum, meant as a place for multi-stakeholder food system activists/practitioners to share knowledge about how our city can develop a holistic approach to a fairer/greener etc food system. One problem is that it involves people working in local government or public institutions with presumably crazy security systems, so I’ve had people say they can’t log on at work. I’m not techie (none of us are!) but want to know how I might approach their organisation to find out what the problem is and how to work around it. Thank you!

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I suppose it will depend on the organization itself and their policy.

Your site has some mixed content, so I suggest fixing that first.

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I’ve worked with school systems that have crazy blocking. My guess is that they are blocking anything that looks like a forum because people are not supposed to use forums at work.

If that’s the case, all you can do is have someone in that institution request that your site be un-blocked (this requires that you find someone who can figure out who and how to ask for such) and then hope that whoever they contact is reasonable enough to look at your site, decide that it’s legitimate and unblock the site.

Good luck with that.

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Definitely fix your mixed content warning. The problem element is here

http://www.milanurbanfoodpolicypact.org/wp-content/uploads/2016/06/soberania-alimentaria-2.jpg

Also that image is quite large relative to how you’re displaying it. I suggest a much smaller version, and you’ll need this image to be available locally via https://.

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This is super helpful. While I still don’t fully understand what mixed content is (the pages explaining it require background understanding that I lack- I don’t get how/why a connection is in/secure and quite what the ‘available locally via https://’ means), that logo image was literally a placeholder for a logo that we’re currently having designed, so I’d been intending to change it.

On the blocking issue, a challenge is that many of the people we’re wanting to engage are mega busy, so having to call IT security to unblock a page may be one use barrier too many. But gonna add this issue to our user guides and suggest the solutions posed here. Thanks!

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Hopefully Jeff is right and it’s just a configuration issue. That’s easy to fix. If their employer has decided that all forums are bad, then there is little you can do.

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