Does the banner only show up on certain browsers? We’re running a fundraiser and I would like everyone to be aware of it, but several people have commented that they haven’t seen anything at all. I’ve tried unchecking the dismissible and collapsible settings but to no effect.
Right now I don’t see the banner if I access the forum through (my admittedly old copy of) Safari on Mac or (my completely up to date) DiscourseHub app on iPhone. I do see it in Safari on my iPhone and Firefox on my Mac.
Any suggestions? I obviously have limited control over which browsers my users are on, but I would like them all to see important announcements.