Discourse を活用した顧客満足度の追跡方法

Perhaps this question sounds vague. Maybe I still don’t know how to use Discourse yet, or maybe Discourse isn’t the right tool for this. I do want to know if there’s ways to track customer satisfaction at least on Discourse. Are surveys the main way to find out? Love to hear suggestions of best practices here.

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This help?:

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Good starting point. Thank you!

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