Administrative technical barriers
On this topic of administrative experience, i think what you mentioned here would be good
This could be done on a per-problem basis:
- Identify the problem your trying to solve. For example discussions, with a possible emphasis on contentious discussions.
- Identify the target audience. For example, academics, NGOs, government organizations, neighborhood organizations, large Twitter accounts and Facebook groups, etc.
and having the templates etc. because the examples on Discourse Discover really lean towards tech communities.
Maybe diving into ‘complaint-driven development’ again (ala codinghorror) for this might also improve the experience for non-technical people looking to set up communities.
Complaint-Driven Development
If I haven't blogged much in the last year, it's because we've been busy building that civilized discourse construction kit thing I talked about. (Yes, that's actually the name of the company. This is what happens when you put me in charge...
And there are other topics on this here e.g.
Let me tell you a story… It was about a year ago, and I was in the process of setting up my very first Discourse forum, finally migrating my phpBB database from 2007 towards something more appropriate to the current decade, thanks to @awesomerobot’s recommendation. The sysadmin just handed over the keys after having done the first half of the wizard (before it tells you to “jump in!”) and now it was my turn to actually set it up for good. I went to the admin panel and opened the settings. The f…
The key is:
If the technical barriers are improved, I think it would make it more likely that non-technical people who are running communities will recommend Discourse to others who are looking to run communities.