I have a user who tells me that he is receiving no mails. Looking into the logs, i am able to identify the revoke email action for this.
Before the user will receive mails again, there is another 10 days to wait.
What can i do to let the user receive new mails again immediately?
The bounce score is already reset to 0; i guess that is because I recently lowered the reset bounce score after days settings. How can I let the user receive mails again immediately?