What is your forum experience about similar topic suggestion?

I mean the blue box that appear when you type a topic, does anyone really use it?

in our forum, the suggestion is not working great; perhaps because of the language. and there’s some amount of cognitive load when people are creating their topics. I want to know if you know anyway to facilitate this?

If you have a support community it works very well and avoid duplicate questions

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I’ve had direct hits on it a few times for topics I was about to create that already existed. It’s a good reminder to search before starting a new topic, as well.

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