What sort of support do paid plans provide vs. one-time install?

我指的是专业版和商业版套餐。这些付费套餐在支持方面提供哪些服务?

我这样问是因为一次性安装提到了“自助支持”。一次性安装是否具有通过用户界面更新到最新版本 Discourse 的能力(类似于 WordPress 的方式)?选择一次性安装而不是专业版套餐,我会错过什么(除了主机速度和存储等技术因素外)?我是否需要自己管理补丁和更新?我的一次性安装的 Discourse 实例是否会比我使用专业版套餐获得的实例差?

只需一次安装,您就可以访问升级面板来更新 Discourse。但是,您需要负责您的服务器、维护、正常运行时间以及所有这些。

我们的 Pro/Business 计划是完全托管的。我们不仅定期为您升级 Discourse,还更新您的服务器软件并确保一切顺利运行。

还有其他好处,比如我们的基础设施将比您自己托管的服务器更快。我们还有冗余服务器,以防发生故障以及所有这些事情。

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Depends on the use case. If you have a limited budget and a small site, you probably wouldn’t notice much difference. Our one-time install customers generally do well on their own in my experience. I can’t recall any meltdowns or serious problems in the last year with the self-supported instances we’ve set up. (Source: I do all the work for the one-time installs, and I follow up and informally check in with them as I get the digest emails for all these sites over time.)

Upgrading is a one-click affair, but you do have to “push the button” periodically.

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由于我计划从头开始创建一个讨论论坛,我将继续进行一次性安装。Pro计划目前风险太大。如果该网站确实成功地建立了一个社区(无论多么小),我可以从我在Digital Ocean上的一次性安装中导出数据,并将其导入到使用标准计划的Discourse的新实例中。如果我能达到这个阶段,我希望它会是一个平稳的过渡。

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I migrated a self installed forum into Discourse hosting. I sent in a .zip of my full backup, and ssl certificate, and it worked out fine. I did add the Discourse team to my setup before making the backup, and and am pretty sure that helped make it easier.

When you’re signing up, be clear what your tolerance for downtime will be, so that the migration can be coordinated accordingly.

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