I have some potential users who struggle to sign up. They get in touch with the Mods via email-in for support and so create a staged user account.
Usually the problem is easily resolved, and they sign-up and fill in all of the fields. Of note, we have several mandatory user custom fields (UCFs).
I’ve noticed that the UCF data never sticks in the database for these staged users. They then need to be chased up and manually managed.
I can work around this by having a Custom Wizard gather the data instead, but the underlying problem / bug should probably be fixed.