Under what circumstances, exactly, does an admin or system account trigger the “check personal message” log entry?
We have found that it doesn’t only happen when an admin actually checks another user’s PMs. It also seems to happen any time a thread is split into a PM for reasons like derailment or inflammatory posts.
Under what other circumstances will this “check personal message” log entry be recorded?
We need to nail this down because there has been a lot of tension surrounding this particular log entry type on my forum.