Whispers 对比 工作人员笔记

您好,

我想了解管理员和版主之间如何沟通,发现了“悄悄话”和“员工备注”功能。

能否有人为我澄清以下几点?

  • “悄悄话”是设置的一部分,而“员工备注”是一个插件吗?

  • “悄悄话”用于为帖子添加备注,而“员工备注”用于为用户个人资料添加备注?例如,如果我不批准某个用户,是否可以在该用户的个人资料中留下“员工备注”,以便其他人了解该用户未被批准的原因?如果我在帖子中发现可疑内容,是否可以添加一条“悄悄话”,比如“我们是否认为该帖子中的用语是可以接受的?”?

  • 如何查看所有已留下的“悄悄话”?如果我开始值班,我希望能看到上一位版主留下的“悄悄话”内容。

  • 这两项功能是否仅限管理员和版主查看?

谢谢。

Correct

Correct

There is no page that shows all whispers. Typically whispers would only apply to a specific topic, so they are only visible within the topic. If you want to record something about a user which other staff need to see across the forum, staff notes would be better.

Correct

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Using the report API it would be very easy to make a plugin doing it.

Something like whispers_report.rb · GitHub will do it, probably would need refinements, made it very quickly.

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Thanks guys!

@j.jaffeux, I’ll see if our IT guys can install that little plugin, I cannot do it myself :frowning_face:

If there is no way of showing what posts have Whispers, I don’t see the point of having Whispers at all. In a very active forum, whispers would be lost very quickly and how would one remember where they are?

It’s just like any other post, you read the topic and see it. It’s not meant to be a special kind of info you should be able to retrieve on demand. In most of the use case I have seen it has only a contextual value.

I think it could be very useful for those sites with more than one moderator as they could leave notes (sort of Post It notes) to each other about specific posts and once the post has been revised, they could be deleted. It would allow moderator discussion without having to flag posts which we keep for extreme cases.

At the moment we keep an external document with links to the post to comment on. Sometimes a post needs action, take note of suggestions, get a second opinion from other moderators, highlight praise or complaints to other moderators… Maybe it would only be useful to us! :joy::joy: