I have a user who was stepped down from level 3 (which permitted Member Lounge access) to level 2, which does not. She had threads in the lounge area and was pretty bent when she couldn’t access her topics. Her assumption was it was something that was proactively done by admin/mods and she was hurt…

The site setting called tl3 promotion min duration should do it. It defaults to 14 (days), but you can set it to a higher value like 9999 (27 years), so someone wouldn’t ever be demoted.

Loss of Trust Level

Product Support

riking (Kane York) July 4, 2019, 10:38pm 3

Also, take a look at the admin user page, which has a summary of the tl3 promotion criteria, to see what caused the removal.

The posts should still be accessible through the “Download my posts” button on the user page.

Topic		Replies	Views
User rank should be a little more forgiving and give more insight Feature	27	5791	February 5, 2016
Send warning to tl3 before demoting Feature	0	552	September 24, 2020
Has anyone experimented with using the usual "Lounge" category with trust level 2 Community Building	13	1057	February 14, 2026
Allow users to disable Trust Level Promotion message/notifications UX	25	1653	April 13, 2023
User Trust Level Manually isn't being set Feature	15	3068	September 30, 2014

Loss of Trust Level

Related topics