Topic List Thumbnails

I have a very odd problem that only applies to one member on my site. Some thumbnails do not display, seemingly randomly. It displays the default icon as if there was no image, yet for myself and everyone else the thumbnail displays. I had him look in his console and there is nothing pertinent, nothing in the logs either. I’ve had him try clearing the cache, trying different browsers and devices, and using a different isp. I even had him try a theme with only this component enabled. No matter what he tries this still happens. I even tried impersonating him and then it doesn’t happen for me. Any other thoughts on troubleshooting this? Thanks!

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