Why are these badge images broken?

AI-generated summary

The issue of broken badge images on forums.theblockheads.net is being discussed. Jacksurd7 shared a screenshot and mentioned the site is on version 2.4.0.beta.4. jomaxro asked for the browser console errors and a link to the site, stating it’s impossible to diagnose the issue with just a screenshot.

jomaxro suspects that the issue might be due to improper image paths in the badge customization. However, Jacksurd7 revealed they are not the site admin, making it difficult for them to resolve the issue. jomaxro suggested that the site admin should review the badge config (/admin/badges) to fix the problem.

Jacksurd7 asked if updating the forum would resolve the issue. jomaxro thinks it’s unlikely, as it seems to be a configuration issue specific to the badges. However, updating the forum wouldn’t hurt. Jacksurd7 shared a link to a topic on the forum discussing the need to update the forum software.

I am not a very technical guy when it comes to these things, so I have no clue whats going on with these badge images. The forum in question is on version 2.4.0.beta.4. I couldn’t find much information on DuckDuckGo.

Any errors in the browser console? Can you link to the site?

Impossible to say what the issue is just looking at the screenshot.

This is the site according to whoever emailed me complaining about the badge problem.
forums.theblockheads.net

From what I can tell they tried to customize the image of those badges, adding an improper image path. Are you the site admin?

No, I am not the site admin.

Unfortunately there’s not much we can do here then. The site admin will need to review the badge config (/admin/badges) for the impacted badges and either remove the invalid image URL, or fix it.

Would updating the forum fix the issue? Looking at the page source, it is on an old version of Discourse.

Unlikely. From what I can see this is a configuration issue specific to those badges. I could say for certain if a screenshot of the admin page for one of those badges is shared. Updating doesn’t hurt though.

You might want to read this topic.
https://forums.theblockheads.net/t/i-think-it-s-about-time-to-update-the-forum-software/79296