Hi, I have an 2 issues regarding the private messaging on our forum. Issue 1 : text disappearing Since an image is worth a thousand word, here are one screenshot explaining it : [forum issue 1] As you can see, the text is gone since the update :grimacing: I have to open the conversation in a…

Do you have any plugins installed?

Just a note here @Julien_Kmeo I’ve not seen a private message pop-up window like that before in both modes desktop/mobile and I use private messaging regular on the discourse software. Maybe on Facebook there’s a similar style. Saying that what does your forum look like in “Dark Mode” can you see …

Hi Julien, I believe this going to be a Quick Messages Plugin issue. [image] Quick Messages Plugin Plugin now nothing showing [Capture1] and This issue is still the same no changes till now.confused I move your topic from Contribute > Bug to Sup…

[image] pfaffman: Do you have any plugins installed? Apparently, my issue 1 is from the Quick Message Plugin (I completely forgot it was installed :see_no_evil:). [image] PhantomR1982: Saying that what does your forum look like in “Dark Mode” can you see the text (Settings → preferences …

[image] Julien_Kmeo: Do you think my second issue is also related to this plugin? (receiving notifications from other conversations). Which other plugins do you use? The babble plugin caused this issue. That’s why it was moved to broken plugin

[image] Julien_Kmeo: Do you think my second issue is also related to this plugin? That would be my guess. You can either remove it and see, or remove all non standard plugins. There is very nearly zero chance that your issues are in discourse core.

[image] Julien_Kmeo: Thanks Phantom ! I tried but it didn’t work. I’m not sure this plugin is still supported, I might have to uninstall it. That’s why I hadn’t seen a chat window like that before then,if it’s a third party plugin to convert your messaging layout to this style then sounds li…

Thanks for your answer @Moin . I don’t use the Babble plugin. I thought about it but never installed it.

Issue with private messages

Product Support

Moin July 5, 2021, 10:22am 6

Which other plugins do you use? The babble plugin caused this issue. That’s why it was moved to broken plugin

Topic		Replies	Views
Private Message Can't Be Reached with private messaging disabled UX	11	2608	November 18, 2019
Problem with displaying personal messages in Dark Product Support	17	1763	January 3, 2022
The user cannot see his personal message Product Support personal-messages	11	1018	November 29, 2023
Private message disappear when sender is same as receiver Product Support	11	685	February 22, 2022
Tags Plugin: Quick Message is no longer working after installing Product Support	1	849	April 11, 2016

Issue with private messages

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