I’m using Discourse 2.9.0.beta2. While doing a PM as an admin to one of my moderators, I get an error message when using tags, either existing or creating a new one. Is there a setting I should enable somewhere? Or is this a known bug? [2022-02-23 16_06_31-Inbox - Messages - Profile - Wall-E - Helionauts] [2022-02-23 16_06_06-Inbox - Messages - Profile - Wall-E - Helionauts]

There is a setting you could try: [allow staff to tag pms] Update: After a little test, I can only get the ‘add tag’ box to show up if I don’t refresh after I disable the setting.

That’s right. :+1: Tagging private messages is staff only (ie. Admins and Moderators). And they’re only visible to staff too. I’ve tried a few combinations of settings to see if I can replicate, but I haven’t had any luck so far (min level to tag, min level to create tag, disable tags but leave pm tags on). Are there any other details that might help? Any tag settings specific to your site? I think I may have misunderstood when you said ‘it’s working’. :slightly_smiling_face: I thought you meant the setting, but I realise now you may have meant the actual pm tagging. Anyway, hopefully that’s all fixed for you now. :crossed_fingers::+1:

Hi @JammyDodger, We recently upgrade our forum to the newest & hosted version of Discourse and the option is gone. Any idea why this happened? [image] Thanks :+1:

It looks like that setting has now been opened up to include optional other groups now too - pm tags allowed for groups: [pm tags allowed for groups] Update: That’s pretty nifty. :slightly_smiling_face: I’ve just been having a quick run through, and you can also still limit some tags to certain groups (eg. Staff) by setting up a Tag Group and using the usability/visibility options in there.

Cannot use tags in private message

Product Support

Wall-E (Raphael) February 23, 2022, 9:33pm 3

It’s working. So it’s a staff-only feature, right? Regular group members can’t tag? I guess that’s more a thing for topics in categories?

Topic		Replies	Views
Tag restrictions on PM Feature	2	1362	February 27, 2018
Are the staff tags needed to be visible by users in the tag-page? Feature	14	2687	February 28, 2018
Set tags as private Feature	22	6215	June 1, 2023
Private template permissions to override allowed PM tagging groups Feature templates	1	370	April 23, 2025
Category on personal message Product Support personal-messages	14	2175	July 1, 2024

Cannot use tags in private message

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