This morning I’ve discovered that in the past 2 weeks we have burned through over 5000 email credits because barely ~60 users of our ~1000 active ones have activated email notifications. I’ve disabled email from the admin settings with retroactive action for everyone and added a CSS to hide the ema…

Just in case anyone needs this. I don’t know anything about ruby and seems that old topics in this forum are outdated. Currently, the psql query to properly reset those option for every single user is: UPDATE user_options SET email_messages_level = 2, email_level = 2, email_previous_replies = 2;

[image] Crius: I impersonated the user to be sure there wasn’t some issue and enabled the visibility for the setting again to verify and, indeed, the settings have not being changed despite the options in admin panel telling me they would. When applying the changes historically it would only …

[image] Crius: the psql query to properly reset those option for every single user is Here’s the rails way: UserOption.all.update_all(email_messages_level: 2, email_level: 2, email_previous_replies: 2)

Users are receiving emails even when everything is set up to not send email notifications

Product Support

pfaffman (Jay Pfaffman) March 29, 2023, 2:18pm 4

Here’s the rails way:

UserOption.all.update_all(email_messages_level: 2, email_level: 2, email_previous_replies: 2)

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Users are receiving emails even when everything is set up to not send email notifications

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