EricGT proposes that moderators should be exempt from similar post errors, citing a scenario where they need to copy and paste the same reply to multiple users who haven’t read previous posts. However, Lilly suggests an alternative solution, making a staff post with a staff notice on the first post, which EricGT notes isn’t an option for category moderators like himself. Lilly also mentions global pinned banners, but isn’t sure if category moderators have access to this feature. EricGT shares a link to the trust level permissions table for reference.
As moderators and or category moderators we know this all so well.
The site connected with the forum goes down and then 20 first time users appear who don’t read anything, start a new post about how they have a problem.
OK, so as a moderator I read the post and reply to the first one to check the status page with the included URL. See the second post and want to copy and paste the reply to the other topic. Oh no, can’t do that because it is too similar. Well of course it is, it is not me posting the correct reply that is the problem it is all of the users who …
Please allow category moderators the right to repost the same reply over and over again as needed. I know there are canned replies but as poor moderators we can not add canned replies.
Maybe I am misunderstanding your post.
I just make a staff post (with staff color) then also a staff notice on first post (OP). the post will be the latest one and if they haven’t visited the topic, they will see the notice on the OP.
I know you mean the repeat post thing. But as far as your scenario goes, that is what would I do in those very few cases.
