Hello. I am wondering what happens when the monthly page views runs out on a forum. Does the forum shut down? I am wondering since it is about to run out.
AI-generated summary
The discussion revolves around what happens when a Discourse forum exceeds its monthly page view limit, particularly during a free trial. twofoursixeight asks if the forum shuts down, noting their trial is about to expire with no payment method set. simon reassures that the forum won’t shut down and suggests contacting the Discourse team for specifics. Heliosurge shares a Salesforce-related link and screenshot for context, though it’s not directly applicable. not-ethan clarifies that according to Discourse’s pricing page, sites never stop working — if limits are exceeded for several months, Discourse will contact the admin to discuss upgrade options. JammyDodger adds that during a free trial, pageview data helps determine future plan needs, and for established sites consistently exceeding limits, Discourse works with admins to find flexible solutions. Overall, the consensus is that exceeding page views won’t cause shutdowns — instead, users will be contacted for upgrades if overages persist.
Based on past experience, your forum will not be shut down. Maybe someone who is currently a member of the Discourse team can reach out to you with details about how they handle the case where a plan’s allowed monthly page views are exceeded.
The forum is on a free trial, and another admin is the owner of the forum. No payment method was set yet. This is the information about this forum at the moment.
This link can give a possible idea. But you would be best to check with the hosting service as @simon mentioned. Link below describes Salesforce procedures.
Here is a screenshot with search term I used. Alternatively your hosting service may have a help topic as well.
I dont think your site would get less optimised from whats said on the pricing page.
It sounds like you would only be contacted after serval months and it will work like normal.
Your site will never stop working! We understand your site can get a lot of visitors quickly for any number of reasons, and success is something to celebrate! If your site exceeds plan limits for several months in a row, we will contact you to discuss flexible upgrade options.
I think when you’re on a free trial that information is really useful to help you decide what plan you would need if/when you do start a subscription with us. Using that as an indicator of how many pageviews you expect can help you get a good idea of what capacity you would need, and budget accordingly.
As Ethan said, if a site is already established and has started to consistently go over its pageview limits we would work with them to figure out what options are available. 