At some point in the past month or so, users lost the ability to request membership of a key group that we use to gate access to the majority of the forum and I’m unsure why. I’ve searched on the topic and only see old mentions of it, mostly in 2017 when the request mechanism was changing, but nothing in 2023. [image] [image] Submit request button greyed out (has a red circle with line through it on mouseover): [image] Any ideas on what could’ve gone wrong here? I tried it as a dummy TL0 and TL1 user, neither could submit.

There’s a recent bug topic created about this: [image] Group membership requests seems to be broken Bug When I attempt to [image] to join a group (from either the /g page or a specific group page), the pop-up works fine. However, despite filling in lots of text in the box, the Submit Request button remains greyed out and I can’t actually submit it: [image] This is reproducible here on meta.discourse.org I think there’s also a workaround in there as well that may help in the short term. :crossed_fingers:

Thank you! That does indeed work

What version of Discourse are you using? Atm on mine it is working on Tests passed.

Also can also use this code in Category settings To participate in category you need to Apply [Screenshots_2023-09-29-03-15-41] Not sure though if on Stable Branch. The code adds a link in the csnnot post message.

The bug mentioned in the second post was fixed. So, it’s not surprising that it works for you with the most recent version.

I’m on 3.2.0.beta2-dev but definitely need the workaround from the second post link to solve my OP problem here.

[image] JoeD: 3.2.0.beta2-dev You need to take a closer look at which version you are on. As long as there is no new beta release, the version name will not change. So, while 3.2.0.beta2 is in development, your version will continue to show as 3.2.0.beta2-dev. There are new commits every day, for example, the fix from yesterday. You can find the exact version on your admin dashboard. Also, consider having a look at Finding what version of Discourse you're using. It provides a helpful explanation about the exact GitHub commit.

I missed the extra text on the admin dashboard: ebe68e15fc It’s not offering an upgrade to me there like it usually does when one is available. I do see the upgrade availability on the upgrade page.

Thanks. Yep, I better understand the release process for discourse now!

Users cannot request to join group

Product Support

pfaffman (Jay Pfaffman) September 30, 2023, 12:19pm 11

There is almost always an upgrade available.

You can click the upgrade link anyway and do an upgrade.

Topic		Replies	Views
Cannot send a group join request Product Support	2	388	October 11, 2023
Group membership requests seems to be broken Bug	4	600	September 28, 2023
Better flow for group membership requests Feature groups , completed	24	4835	September 15, 2024
Can't join public group or see member list on group page Bug	9	1378	January 3, 2017
New members can't request to join a group Bug	15	3586	June 13, 2017

Users cannot request to join group

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