Good Evening, All. [Screenshot_20230927_205151_Chrome] [Screenshot_20230927_205207_Chrome] Message (21680 copies reported) Job exception: undefined method `name' for nil:NilClass Backtrace /var/www/discourse/plugins/discourse-ai/lib/modules/embeddings/strategies/truncation.rb:33:in `topic_i…

I think animated avatars has had a couple of people mention it can affect the user pages if it does have a problem. The last ones were reported a couple of months back though, and nothing new recently: [image] Animated Avatar Plugin It seems that user pag…

I think it sounds more like it could be a theme component. When you tried safe mode did you try narrowing it down to just: [safe mode - disable themes] Also, were there any errors in the browser console when you tried to access those pages/user cards?

[image] JammyDodger: I think it sounds more like it could be a theme component. [Screenshot_20230927_215050_Chrome] I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization” All happened after a two day up…

[image] Aaron Walsh: I have to admit i didnt narrow down, just selected all. But it is’nt the theme component its the “unofficial client-side plugin customization” Ahh. Shoot and a miss. :slight_smile: At least we narrowed it down a little. If you can list all your non-official plugins we may…

[Screenshot_20230927_220638_Chrome] Theses are the three i have on the forum.

Non are throwing any errors in the logs. Only one i cannot disable is discourse-animated-avatars. Other been disabled and same issue.

Thankyou for this! I’ve had the pluging for 21 days and only happened in the last 24hours maybe sooner. So hopefully there is a fix?

I’ve added a post to the plugin topic so hopefully there will be. :crossed_fingers:

The Missing Public Profiles Mystery [Animated Avatars]

Product Support

Aaron_Walsh (Aaron Walsh) September 27, 2023, 9:08pm 5

Theses are the three i have on the forum.

Topic		Replies	Views
Cannot access group profile page with AI plugin Product Support ai	4	545	August 23, 2023
Animated Avatar Plugin experimental	59	12587	September 10, 2026
User preferences/dashboard is blank for one user only Product Support	5	1061	February 7, 2018
User profile page and other features page not available Product Support	6	1157	May 14, 2020
Direct anonymous users to "this page is private" when they click on users avatar Feature	3	898	May 26, 2017

The Missing Public Profiles Mystery [Animated Avatars]

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