Hello, One of our users has reported encountering a navigation issue on both Chrome and Firefox. While we have conducted tests and did not experience the reported problems, we would appreciate it if you could provide the reason why and the solutions on how to fix them. Here are the specific proble…

I reviewed the videos uploaded by the user in question on your site. The issue stems from the extension of the translation plugin installed in their browser, causing a problem. If the user opens the developer console, they will almost certainly encounter this error: Failed to execute 'removeChild' o…

Site navigation issues on Chrome and Firefox

Product Support

Hang_Nguyen (Hang Nguyen) November 21, 2023, 1:46am 3

Thank you, @dax, I’ll advise them to do so.

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Site navigation issues on Chrome and Firefox

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