In addition to the guide above, one of the most apparent things is that the bot’s performance depends on how much the user knows. If they ask good questions they’re more likely to get good answers. If they use the wrong terms or describe things poorly in their question, the bot will happily misunderstand and confidently give them an answer anyway. It’s working better for power users than it is for novices. With less knowledgable users, us humans are better at picking up on nuances in their question and understanding what they really mean to ask. Feel free to give it a try, I’d love your feedback.
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