Understanding Discourse Trust Levels says you can get to TL 2 by… Visiting at least 15 days, not sequentially Casting at least 1 like Receiving at least 1 like Replying to at least 3 different topics Entering at least 20 topics Reading at least 100 posts Spend a total of 60 minutes reading posts I…

Hello @yanokwa :wave: This does sound odd :thinking: Has this only ever happened to one user that you are aware of? Were (any of) your forum’s users migrated from another platform by chance?

[image] Yaw Anokwa: Replying to at least 3 different topics [image] Yaw Anokwa: 14 posts created Just to check, are those 14 posts in three different topics?

[image] JammyDodger: Just to check, are those 14 posts in three different topics? Yes, the 14 posts are in at least 8 different topics. [image] Lillian : Were (any of) your forum’s users migrated from another platform by chance? No. [image] Lillian : Has this only ever happened t…

[image] JammyDodger: Just to check, are those 14 posts in three different topics? More precisely: are those 14 posts in three different topics not created by the user themselves? I stumbled across this topic searching for reasons why a user on our site didn’t get promoted, and this seems to …

This might just be a glitch. How about you promote them manually?

Sure, I could, but that’s a whole lot less interesting than understanding the root cause! :slight_smile:

Looking at lib/promotion.rb 534e8c162 def self.tl2_met?(user) stat = user.user_stat return false if stat.topics_entered < SiteSetting.tl2_requires_topics_entered return false if stat.posts_read_count < SiteSetting.tl2_requires…

It does make sense — is it really a reply to a topic if that topic was started by you? And it is representative of the kind of broader engagement that we’d strive for folks to have to become a “member.” It should perhaps just be described a bit more clearly. :slight_smile:

Trust level promotion from T1 to T2 not working?

Product Support

JammyDodger February 11, 2024, 12:20am 4

Just to check, are those 14 posts in three different topics?

Topic		Replies	Views
What makes one user promoted to TL1 over the oher Product Support	3	200	April 30, 2025
User isn't promoted to TL2 Product Support	13	1319	December 15, 2020
Discourse Trust Levels: A Detailed Explanation Using Discourse trust-levels , reference	11	2560	June 26, 2026
Are conditions to get new Trust level cumulative? Product Support trust-levels	7	1017	April 3, 2020
TL3 But Not TL3 Oddity Product Support trust-levels	11	316	August 1, 2025

Trust level promotion from T1 to T2 not working?

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