Trust level promotion from T1 to T2 not working?

Understanding Discourse Trust Levels says you can get to TL 2 by…

  • Visiting at least 15 days, not sequentially
  • Casting at least 1 like
  • Receiving at least 1 like
  • Replying to at least 3 different topics
  • Entering at least 20 topics
  • Reading at least 100 posts
  • Spend a total of 60 minutes reading posts

I have a user with the following stats:

  • 56 days visited
  • 8h read time
  • 6h recent read time
  • 124 topics viewed
  • 605 posts read
  • 1 :heart: given
  • 2 :heart: received
  • 7 topics created
  • 14 posts created
  • 1 :white_check_mark: solution

I’m running 3.3.0.beta1-dev and I’ve confirmed:

  • Their user trust level is not locked
  • There are no overridden values in the site Trust Level settings
  • There is nothing obviously broken in /logs or /sidekiq

I expect this user to be at least TL 2 but their user page shows TL 1. What am missing? Is there anyway I can check which requirement they haven’t met?


Hello @yanokwa :wave:

This does sound odd :thinking:
Has this only ever happened to one user that you are aware of? Were (any of) your forum’s users migrated from another platform by chance?


Just to check, are those 14 posts in three different topics?


Yes, the 14 posts are in at least 8 different topics.


No, here are two more.

For T3 users, I can go to to see the qualifications for T3. Is it possible to do that with T1 or T2? Glad to drop into a command line if that helps.