Hey @jordan-violet! Couple questions:
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How are you accessing Discourse from your iPad? (e.g., Hub, PWA)
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Can you tell me about what you’re doing in Discourse on your desktop when this happens? I’m specifically wondering if you are active in chat (even if not in the thread in question) when this happens.
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Can you tell me about your notification setup for each device? A screenshot of the Preferences > Notifications and Preferences > Chat tabs from each device would work well if you don’t mind sharing (feel free to PM those to me if you’d prefer).
We’ve seen issues around notifications not firing as expected before, so I know they can be really tricky to reproduce. This information will help me test this out myself and hopefully together we can start to narrow things down a bit so we can fix this up for you and your team. Thanks in advance for your help!