I have not received any push notifications from chat either (didn’t even know it was a feature!) but I regularly receive push notifications for everything else. I did receive an email notification for the first time yesterday which is awesome.
Are any of you still running into issues with this? Apart from the two setting pages Jammy mentioned here, I can’t think of anything except to confirm that the per-device Live Notifications option is enabled:
Improving notifications is one of our few big focus for the next months. I don’t have much better answer for now, but hopefully we will improve it rather soon. It’s definitely on our roadmap and a shared concern.
When it comes to personal chats (not rooms) with the below settings, I still don’t get any push notifications about the initiation of a chat. By contrast, I do get push notifications for replies in threads, and I do get a notification about the new chat by email. Just no push notification about the new chat. Neither through web push nor through Pushover. Hope this helps you guys narrow down the issue.
Thanks for adding Chat to discourse. It’s allowed us to move all our company internal comms in to a single place, but one issue we’re struggling with is notifications.
There’s channels where I want a desktop notification for every message that comes in if I’m not looking at that channel currently.
The mobile notifications mostly seem to work, but I cannot get desktop notifications to work reliably. Very occasionally I will get a desktop notification, but more often than not they don’t come through.
I’m using Ubuntu 20.04 with Chrome, but most of the company are using Windows 10 with Chrome and have the same issues.