Chat push-notifications for normal chat messages

Chat/chat groups/notifications are all set up.
I receive desktop notifications for @name and for chat messages without @name.
Mobile: @name without problems BUT
Mobile: I don’t receive push notifications for normal chat messages (private+groups).

Samsung S6/Android 7.0

I cannot install Discourse Hub, the device is too old.

I had the browser URL (Vivaldi+SamsungInet, both work) linked to an “app” display, login etc. worked without any problems.
All permissions are set.

Admin settings: push-notification-time-windows-time = 20min

Can’t discourse push normal chat (channel) messages?

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How did you get notifications to work for desktop notifications? I have my browsers set to allow all the notifications and permissions I can, and I have the Discourse user preferences set to the noisiest settings, yet I see no visual or audible notifications when people send me chat messages. Because of this, chat is far less useful than it could be for my community :sadpanda:

I’m running Ubuntu with Firefox and Brave browsers, as well as Android Firefox and Brave browsers.

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Hey there!

We’re aware our notifications are… wilful and unreliable sometimes. I have no solution for you (yet), but just dropping in to say we’re working on it.

3 Likes

@chapoi thanks for the response. I’m curious: are you planning to use the standard browser Notification API? This works well across all my browsers these days, and ironically, it works in Discourse for example when I send a private message (at least on desktop but not on Android). Are there particular browsers or platforms where the chat works as expected? There are clearly preferences about audible chimes and push notifications, so it must be working for somebody. If you can point me to the relevant git branch perhaps I could contribute to the effort.

We just tried Discourse chat and were super sad to find out that push notifications don’t work for chat notifs. They do seem to work fine for Personal Messages and other notifications, though. Hope it gets resolved soon! :four_leaf_clover: