We have been using Staff Notices feature to add notes for Staff, but I’ve just found out that these are completely visible to non-Staff and that this is an intentional aspect of the feature. Is there a way to customize our install via CSS, a plugin, or another way to hide all of these from non-Staff?

We used Staff notes for tagging a topic with a link to a ticket in our ticketing system, which we don’t want visible to non-staff. It appears that something like the following will work for us (thank you @Lilly): .post-notice.custom { display: none; } .staff .post-notice.custom { display: initial; } Agree that this isn’t particularly safe, just need to do something stopgap until we transition away from this usage.

Hi @benjamin_bracken :wave: welcome to Dicsourse Meta. I am sorry for the confusion with that feature, but you are correct, that is the intended behaviour - to notify all users of a staff message above a post. It sounds like you have been using Staff Notices instead of Whispers. perhaps try using that feature because I think it does what you were trying to achieve. you need can make staff the whisper allowed group in your admin - all site settings. [image] Creating a whisper post Site Management bookmark This guide explains how to create a whisper post in Discourse, including how to enable the feature and use it effectively. person_raising_hand Required user level: Users in whisper-allowed groups Whispers are a feature in Discourse that allow for private discussion within a topic or personal message. This guide will walk you through enabling and using whispers. Enabling whispers Before whispers can be used, an administrator needs to enable them: Go to your site settings Find… If you really want to hide staff notices, you can use some CSS, but be aware that it can be overridden in the browser dev console.

We also use Whispers :slight_smile: I’ll poke around to figure out a way to hide these Notices, but if anyone has any CSS-y suggestions, I’m all ears!

the CSS will be something like: .post-notice { display: none; } you may have to add the CSS for groups component and add a group conditional to the code too but staff should work without it. but it will hide other post notices, including the welcome new user ones.

The choice to label these “Staff notice” does make it pretty ambiguous: it means “Notice from Staff” but could easily be misunderstood as “Notice to Staff”. An extra word in there could head off such confusion.

Hide Staff Notices from non-Staff

Product Support

Moin September 24, 2024, 6:32pm 5

For what do you use the staff notes? Maybe there is another feature you can use instead. Hiding with CSS isn’t that safe. It’s quite easy for a user to undo these changes.

Topic		Replies	Views
Staff Notices for....staff? Product Support	3	1201	November 9, 2022
"Staff Notice" ➜ "Notice from Staff"? UX post-notices	10	599	January 24, 2025
Theme component toggle whisper for a normal and staff member Feature whispers	2	899	November 9, 2022
Everybody can see "note to staff"! Product Support post-notices	8	1986	November 3, 2020
Staff notices on specific user Product Support	4	1847	April 26, 2019

Hide Staff Notices from non-Staff

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