Hide Staff Notices from non-Staff

Support
1

We have been using Staff Notices feature to add notes for Staff, but I’ve just found out that these are completely visible to non-Staff and that this is an intentional aspect of the feature.

Is there a way to customize our install via CSS, a plugin, or another way to hide all of these from non-Staff?

2

Hi @benjamin_bracken :wave: welcome to Dicsourse Meta.

I am sorry for the confusion with that feature, but you are correct, that is the intended behaviour - to notify all users of a staff message above a post.

It sounds like you have been using Staff Notices instead of Whispers. perhaps try using that feature because I think it does what you were trying to achieve. you need can make staff the whisper allowed group in your admin - all site settings.

If you really want to hide staff notices, you can use some CSS, but be aware that it can be overridden in the browser dev console.

3 Likes
3

We also use Whispers :slight_smile: I’ll poke around to figure out a way to hide these Notices, but if anyone has any CSS-y suggestions, I’m all ears!

4

the CSS will be something like:

.post-notice {
    display: none;
}

you may have to add the CSS for groups component and add a group conditional to the code too but staff should work without it.

but it will hide other post notices, including the welcome new user ones.

4 Likes
5

For what do you use the staff notes? Maybe there is another feature you can use instead. Hiding with CSS isn’t that safe. It’s quite easy for a user to undo these changes.

3 Likes
6

We used Staff notes for tagging a topic with a link to a ticket in our ticketing system, which we don’t want visible to non-staff.

It appears that something like the following will work for us (thank you @Lilly):

.post-notice.custom {
    display: none;
}

.staff .post-notice.custom {
    display: initial;
}

Agree that this isn’t particularly safe, just need to do something stopgap until we transition away from this usage.

3 Likes