Staff Notices for....staff?

[davemaxwell (David Maxwell)]

Regarding the staff notices functionality…is there a plugin or something which would allow us to use staff notices so they are only visible to staff?

We ran into a situation where someone put a staff notice on a post thinking those were only visible to staff (it was a quick heads up about a problematic user in a thread), but obviously the notices are visible to all, so we had to remove it quickly.

Having the ability to drop quick notes within a thread, especially a problematic one, which are visible to only staff would be an invaluable tool for consistent moderation and cohesive “behavior” from staff, so I was wondering if something like that is available and I just can’t find it.

[Stephen]

Have you experimented with whispers?

Create a whisper post

Whispers are a staff and members of whisperers group feature that allows for private discussion between staff members inside a public topic. Before whisper can be used, they need to be enabled by an administrator by checking enable whispers in site settings. When enabled, all staff members can create a whisper by starting to create a reply as usual, selecting the icon in the toolbar and clicking Toggle whisper: [image] The composer will indicate that the reply is a whisper: [image] …

[ondrej]

In addition to what Stephen mentioned you could perhaps utilise the Discourse User Notes plugin to keep track of problematic user(s)

@davemaxwell

quick heads up about a problematic user

Discourse User Notes

Summary Discourse User Notes provides the ability to share notes with other staff about a user. Normal users cannot see these notes and are designed for staff to be able to privately note down important information other staff may need to know. Repository Link https://github.com/discourse/discourse-user-notes Install Guide How to install plugins in Discourse Features The idea here is that sometimes staff members want to share note…

[davemaxwell (David Maxwell)]

Thanks. Whispers looks to be what we’re looking for. testing it now.