Some images are not uploading in Avatar

AI-generated summary

There’s an issue with uploading avatar images in profiles. Darn successfully uploads images to the S3 bucket, but instead of the uploaded image, a gray person image appears. They’ve tried clearing Rails and Redis cache, but the issue persists. Darn wonders if the problem might be related to the picture format or resolution.

Hi Everyone , I am trying to upload Avatar image in profile image and it is being uploaded successfully to s3 bucket but after saving a white gray person image is showing. I checked the url it looks like this https://community.abcd.com/user_avatar/community.abcd.com/profile_name/96/30374_2.png . I tried clearing Rails cache and Redis cache but issue still persist. Please help.

Is there any issue with picture format or resolution which we should avoid?