Hi everyone, A large Discourse forum is experiencing an issue where digest emails (activity summary emails) are not being delivered to all eligible users as expected. Issue Details: I understand that digest emails are sent only to inactive users, but based on our settings, there should still be m…

To test this, we set the digest frequency to 30 minutes, ensured a new post was made, and still, no digest emails were sent to eligible users.

I am assisting @emonunix on this. It appears we have a sidekiq job running every 30 minutes related to this process - without knowing how to troubleshoot this job it appears to run without issue. here is the current status. [Screenshot 2025-03-16 at 12.42.21 PM] Perhaps there other places to look…

I’ve been testing different configurations to understand why digest emails aren’t being sent as expected. I attempted to set the digest frequency to 30 minutes for testing, but the setting failed to save and displayed an error after a few minutes. As the forum size is large, I suspect this might be…

I’m encountering some errors in the console: Errors in Console: 502 Bad Gateway URL: /admin/site_settings/default_email_digest_frequency Failed to load resource: the server responded with a status of 502. 429 Too Many Requests URL: /message-bus/9787a3d46f4640699f8b3bd12d33a6c8/poll Console …

Adding more detail here. We have been through this guide several times: [이미지] Configuring Activity Summary emails Site Management bookmark This guide explains how to configure and manage activity summary emails in Discourse, including user and admin options, c…

[이미지] emonunix: To test this, we set the digest frequency to 30 minutes, ensured a new post was made, and still, no digest emails were sent to eligible users. Quick question, did you retroactively change this setting for all users? Because as far as I know, once it’s set at account creation, …

Yes when I checked mine and some random users profile I found that the settings reflected there.

Thanks @Bas , we did update it to 30, and you can apply it retroactively—the system gives a message confirming that user records are being updated when making this change. <a class="lightbox" href="https://global.discourse-cdn.com/meta/original/4X/8/2/f/82f83fd5482457065a37c682cca5c8ce2432e68e.png" data-download-href="/uploads/short-url/iGBWsDxFZLoVhqK2zStiSRXWnqC.png?dl=1" title="The image displays a confirmation dialogue asking if the user would like to change the default email digest frequency for 34,063,500 users historically, providing options to apply the change to existing users only or moving forward with the change. (Captioned by AI)" rel="noopener nofollow ugc">[The image displays a confirmation dialogue asking if the user would like to change the default email digest frequency for 34,0…

Have you ch checked a few of the accounts not receiving to see if they have categories &/or tags muted? I believe if you have it muted th digest will not include topics. Otherwise the team is likely ty best resource. Another the ng with your mail server did you add dkim DNS record to your domain?…

Thanks @Heliosurge to be clear, the emails are not sent at all, so it’s not a question of if they are seen or blocked, or delivered to spam - discourse is not processing them in the first place. Here is a screenshot of the activity the last few days: Bear in mind this should be something like 90 di…

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Jacob_Peebles (Jacob Peebles) 3월 17, 2025, 11:52오전 7

Adding more detail here. We have been through this guide several times:

It does not provided any resolution for our issue.

Does anyone have any next steps to check why the digest are not being sent? Is there a process or some way to check that the system is doing…

The lookup of eligible subscribers?
Getting the list?
Putting the list into memory?
Moving to generation etc?

글		댓글	조회수
Digest/Activity Summary emails not sending for users even though all conditions are met (Discourse 3.6) Support email , activity-summary	17	430	12월 3, 2025
Digest email not working Support activity-summary	7	1033	2월 20, 2019
Disable/suspend digest emails Support activity-summary	20	5791	1월 27, 2015
Waiting for the first digest to be sent Support activity-summary	4	448	11월 16, 2021
Feature Request: Make the Digest Job "Sending Time Window" Configurable Feature activity-summary	5	601	12월 7, 2020

요약 이메일이 모든 사용자에게 전송되지 않음 – 디버깅 도움 필요

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