Automation doesn't send to group

Bug
11

I had a look into this and the interaction setting you selected should be fine, it doesn’t need to be “Everyone” to get the messages tab to show.

There are some additional steps I found that determine if the Messages tab is visible though:

  1. User must be signed in as either a group member or an admin

  2. User must be a member of a PM enabled group (ie. a member of any groups in SiteSetting.personal_message_enabled_groups) - the specific group in question doesn’t have to be in this site setting of group ids, but I think that would be a way to ensure all group members can see the messages tab.

  3. The group has received at least one messages before

In the case you are experiencing I suspect either 2 or 3 is the issue.

We are also working on the automation script to groups to add an option for sending to individual group members. I will share an more details on that when it is ready.

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