Automation doesn't send to group

Bug
18

Hi, sorry to hear you are still having issues with this automation.

I’ve tested this again on my instance and it is working based on 2 separate user groups.

There are a few things that can be checked:

  • ensure the plugin is up to date - under /admin/plugins you can check the Data Explorer plugin in the list. It should link to the latest commit on the main branch - which is this commit at the time of writing.

  • make sure the user you are testing with is in both the CommunityManagers group and SonarSourcers group.

  • manually test by using the trigger automation button within edit script

  • turn off the Skip sending PM if there are no results

Let me know if these steps help, to see if we need to investigate further.

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