How do I unclaim an item that I’ve claimed?
The post in question has the text ‘You’ve claimed this item and can review it.’ displayed below it.
I am logged in as an admin user.
Thanks.
How do I unclaim an item that I’ve claimed?
The post in question has the text ‘You’ve claimed this item and can review it.’ displayed below it.
I am logged in as an admin user.
Thanks.
Is there not an X button next to that text, shown after you click the button to claim it? Click that to unclaim it. This is what I see:
If you don’t see the button then maybe you are on an older version and need to update your site? I am not sure when that X button was implemented.
Thanks Tobias,
No, unfortunately not:
I upgraded yesterday to this version: 3.5.0.beta7-dev (1f2efa7954)
I have the same issue. I flagged a post, and the system automatically claimed it for me, and I cannot unclaim it.
v3.5.0.beta7-dev (80970f6818)
Hmm.. it must relate to the reason given when the item was flagged? I will keep an eye on this.
Thanks Tobias,
Just to let you know, I’ve just tried claiming/unclaiming a different post and can unclaim that one ok. The queued post I can’t unclaim was created on 6 May 2025. Both posts are flagged with the Reason: ‘Needs Approval’.
Something has just occurred which may be a factor, I selected ‘Revise post’ for a pending queued post (that was posted 21hrs ago), I then didn’t select ‘Send PM’ but cancelled instead. Prior to selecting ‘Revise post’ I hadn’t claimed the item via the ‘You can claim this item to prevent others from reviewing it.’ + icon, but it now says ‘You’ve claimed this item and can review it.’ (and no x button is next to the text so I can’t unclaim it).
FYI - I’ve raised this as a bug Can't unclaim post after cancelling from 'Revise post'