How to unclaim an item that I've claimed

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AI-generated summary

This discussion centers on the inability to unclaim items after claiming them in Discourse. T_Disco initiated the topic, noting the absence of an unclaim “X” button despite being an admin user and running version 3.5.0.beta7-dev. tobiaseigen initially suggested checking for an “X” button and updating the site, but T_Disco confirmed it’s not present in their view. Other users, including pangbo, report the same issue, particularly after the system automatically claims posts flagged for review. The problem seems to occur intermittently; T_Disco can unclaim some posts, but not older ones (created on May 6th, 2025) flagged with “Needs Approval” as the reason. T_Disco discovered that selecting “Revise post” and then cancelling causes the system to claim the post without providing an unclaim option. T_Disco has since filed a bug report on the Discourse meta forum (https://meta.discourse.org/t/cant-unclaim-post-after-cancelling-from-revise-post/371604). tobiaseigen is monitoring the situation.

1

How do I unclaim an item that I’ve claimed?

The post in question has the text ‘You’ve claimed this item and can review it.’ displayed below it.

I am logged in as an admin user.

Thanks.

2

Is there not an X button next to that text, shown after you click the button to claim it? Click that to unclaim it. This is what I see:

If you don’t see the button then maybe you are on an older version and need to update your site? I am not sure when that X button was implemented.

3

Thanks Tobias,

No, unfortunately not:

Review-The-Trusts-Discussion-Forum-06-12-2025_02_22_PM
Review-The-Trusts-Discussion-Forum-06-12-2025_02_22_PM410×105 6.45 KB

I upgraded yesterday to this version: 3.5.0.beta7-dev (1f2efa7954)

4

I have the same issue. I flagged a post, and the system automatically claimed it for me, and I cannot unclaim it.

The image displays an interface asking if a post is off-topic with options for 'Yes', 'No', and 'Ignore', along with a note that the user has claimed the item and can review it, and an IP Lookup option. (Captioned by AI)
The image displays an interface asking if a post is off-topic with options for 'Yes', 'No', and 'Ignore', along with a note that the user has claimed the item and can review it, and an IP Lookup option. (Captioned by AI)934×384 14.9 KB

v3.5.0.beta7-dev (80970f6818)

5

Hmm.. it must relate to the reason given when the item was flagged? I will keep an eye on this.

6

Thanks Tobias,

Just to let you know, I’ve just tried claiming/unclaiming a different post and can unclaim that one ok. The queued post I can’t unclaim was created on 6 May 2025. Both posts are flagged with the Reason: ‘Needs Approval’.

9

Something has just occurred which may be a factor, I selected ‘Revise post’ for a pending queued post (that was posted 21hrs ago), I then didn’t select ‘Send PM’ but cancelled instead. Prior to selecting ‘Revise post’ I hadn’t claimed the item via the ‘You can claim this item to prevent others from reviewing it.’ + icon, but it now says ‘You’ve claimed this item and can review it.’ (and no x button is next to the text so I can’t unclaim it).

10

FYI - I’ve raised this as a bug Can't unclaim post after cancelling from 'Revise post'