Hey there, I am looking for how ‘Cheers’ value is calculated for any member of a community. We have a profile which has: 341 likes given 711 likes received 55 topics created 296 posts created 80 solutions given With all of these above stats, the Cheers value of this member is 4. I am working on…

[image] Tanmay_Kapoor7: With all of these above stats, the Cheers value of this member is 4. Did you just enable the plugin? By default, it will only calculate from the last 10 days once you enable it. If you want to calculate Cheers from before that, you need to trigger a manual re-calculat…

It’s a bit hard to say why the cheers value for the user you mentioned doesn’t reflect their contributions without knowing how your plugin is configured. A few settings might explain the behaviour: Scorable categories setting – This is empty by default, allowing activity in all categories to con…

Thanks for the response @selase All three settings are correctly configured. I think its the plugin configuration maybe, that needs some work.

Thanks @Falco Recalculate trigger button seems to have resolved the issue. I did notice a slight difference in the score values between the leaderboard view for a member and the breakdown shown in the Data Explorer report. How frequently is the leaderboard updated each day?

Troubleshooting Cheers score discrepancies

Product Support

Falco (Falco) June 25, 2025, 2:56pm 6

They are updated every hour.

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Troubleshooting Cheers score discrepancies

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